Frequently Asked Questions

Booking with us is easy and convenient! You can book directly through our website or reach out via our social media pages (Facebook, Instagram). Our friendly team will guide you through every step, answer your questions, and provide all the information you need to plan your perfect trip.

We offer a diverse range of travel packages including adventure tours, cultural experiences, beach getaways, family vacations, honeymoon packages, and customized itineraries. Whether you’re looking for domestic or international destinations, we can create the perfect experience tailored to your preferences and budget.

Yes, we highly recommend travel insurance for all trips, especially international ones. Travel insurance provides essential coverage for medical emergencies, trip cancellations, flight delays, lost baggage, and other unexpected situations. We can help you select the right insurance plan for your journey.

We provide complete visa assistance and guidance on required travel documents. Our team will inform you of all visa requirements for your destination, help with the application process, and ensure you have all necessary documents before departure. Requirements vary by destination and nationality, so we’ll provide personalized guidance.

Our cancellation policy varies depending on the package and destination. Please refer to the terms and conditions of your specific package for detailed guidance on cancellations and refunds. We’ll provide you with complete terms and conditions during the booking process, and our team is always available to clarify any questions about your package’s cancellation policy.

Absolutely! We offer special rates for group bookings, family packages, and corporate travel. Groups of 10 or more typically receive discounted rates. Contact us with your group size and destination, and we’ll create a customized package with the best possible pricing.

Payment can be made in Pesos or USD to our BDO account. We also accept credit/debit card payments via PayPal link, which is available upon request and subject to a 5% surcharge. For larger bookings, we offer flexible payment plans where you can pay a deposit upfront and settle the balance before departure. All payment options will be discussed during the booking process.

Yes! We provide 24/7 emergency support throughout your journey. You’ll receive emergency contact numbers and have access to our support team if you need assistance during your trip. For group tours, we also provide experienced tour guides who will be with you every step of the way.